Shipping & Tracking
We proudly ship to the US, New Zealand, and Australia only. All orders leave our warehouse within 1-2 business days (Monday to Friday) to ensure your goodies arrive as quickly as possible. Most orders reach you swiftly, and we offer express shipping for those times when you need something super fast!
Orders In Australia
Our delivery fees are a flat $8.95 for standard shipping in Australia only.
If you would like your order quicker we offer Australia Post Express Post at a flat rate of $14.95. We will ship your order within one business day and your order will be received within 1 to 2 days but do check your postcode is in the list for next business day delivery. If not it will be shipped as fast as possible but the next day guarantee doesn't apply.
Important Shipping Notice for Christmas Period
As we approach the festive season, please be aware that shipping times may be longer than usual. We encourage you to place your orders early to ensure your little ones receive their organic clothing and accessories in time for Christmas. Thank you for your understanding and support as we navigate this busy period together!
International Orders
We are excited to offer international shipping to the US and New Zealand! For your convenience, we provide both express and standard shipping options for both countries. Please refer to our shipping information for detailed time frames and prices.
Keep in mind that due to size and weight restrictions, we may not be able to ship very large or heavy orders to certain locations. If we encounter any issues, we'll reach out to you as soon as possible.
Additionally, please be aware that Australia Post may experience international delivery delays to some destinations due to limited capacity and government restrictions. For the latest updates, you can check the Australia Post website. Enjoy shopping with us!
Delivery Terms
We pack and ship orders each business day. Most of the time, your order will be shipped next business day, if not earlier. In some cases, due to demand, this may exclude Mondays, during or immediately after sale periods or when new products are launched. Please select Express Post if you want to guarantee quick dispatch and delivery.
A tracking number will be provided once your package is dispatched.
Within Australia, for approximate delivery time frames please click here Our postcode is 3064. As an approx. guide for deliveries in Melbourne allow up to 2 days. For other states allow up to 6 days.
International deliveries allow approximately 1-3 weeks, depending on your location.
For international orders, the customer is responsible for all customs/duties fees, if applicable.
Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect
We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.
To ensure your order arrives safely and securely you can request a signature on delivery. To do that deselect the 'Signature not required on delivery' at checkout. If you don't want this option and are happy for Australia Post to leave your order in a secure location at your address then keep the Authority to Leave checkbox at checkout ticked. Please note that if you don't request a signature we may not be able to help you if your order is misplaced or stolen.
Missing or non delivered parcels need to be reported to us within 30 days within Australia and 60 days internationally. Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be refunded for the product component only. You need to contact us to arrange redelivery within 30 days of dispatch, after which the refund will be processed automatically.